Content Governance

Posts tagged “Content Governance” on Intuitive Stack Insights.

Information Architecture The Strategic Value of Delivery Information Architecture

Delivery information architecture (also called front-end IA) expresses the requirements for a specific channel’s user experience, and often depends on coordination with management IA and the content strategist.

Lief Erickson January 28, 2025 6 min read

Content Strategy The Strategic Value of User Assistance Content

The business case for user assistance content depends on where your product sits in its lifecycle. Growing products need to accelerate revenue. Mature products need to protect margin. Most content teams are making the wrong case to the wrong person.

Lief Erickson October 22, 2024 5 min read

Content Strategy What Do You Need Your Content to Do?

Most documentation teams are measured on output, not business outcomes. Your technical writers are looking to you to answer one question. Can you?

Lief Erickson October 3, 2024 4 min read