Information Architecture

Information Architecture articles from Intuitive Stack Insights.

Information Architecture The Strategic Value of Information Architecture for Growth-Stage SaaS

Growth-stage SaaS companies scale revenue faster than they scale onboarding headcount, and most can’t tell whether that gap is costing them expansion revenue, because nobody has instrumented the question. The problem isn’t documentation volume. It’s whether onboarding content is structured to work without a person standing beside it.

Lief Erickson July 16, 2026 8 min read

Information Architecture Every Topic Is a Microstory

Your reader is the hero of this story, not your product. A microstory puts them in that role: a real problem, a guide who gets them through it, a visible win. Apply that structure to your technical writing.

Lief Erickson March 11, 2025 7 min read

Information Architecture The Strategic Value of Management Information Architecture

Management information architecture (also called back-end IA) models the structures that govern how content is created, stored, and published, and often depends on coordination with delivery IA and the content strategist.

Lief Erickson February 18, 2025 9 min read

Information Architecture The Strategic Value of Delivery Information Architecture

Delivery information architecture (also called front-end IA) expresses the requirements for a specific channel’s user experience, and often depends on coordination with management IA and the content strategist.

Lief Erickson January 28, 2025 6 min read