Lead
Build capability
We guide your people through the work, building capability that stays with your team.
Ten steps make the work visible from the development signal to publication. Source completion, technical certification, and editorial release decisions remain distinct.
Follow the processMake documentation a release criterion, identify source and certification owners, and establish templates, rule checks, and a final publication gate.
Document the new bulk invoice editor for release 26.4.
Create work from the customer-facing feature change.
The development workflow records the required documentation and release milestone.
Collect the demo, designs, specification, and API changes.
The people building the feature supply authoritative behavior and limits.
Apply the source rubric and resolve gaps.
Generation waits for sufficient evidence rather than treating missing detail as a writing opportunity.
Draft the required topic types and proposed collection.
Use maintained templates and checked sources; preserve unanswered questions.
Own the content models and structure rules the generator must follow.
The product expert reviews each topic.
Record whether the content is accurate and complete, with substantive corrections returned for revision.
Run maintained rule-based checks.
Approved terms and checkable style rules are data; violations produce reviewable findings.
Assign curated metadata.
Review suggested feature, edition, role, and release tags before retrieval or publication uses them.
Review the collection as a reader’s path.
Check usability, consistency, omissions, and transitions; send technical gaps back to the expert.
Convert into the content system’s required structure.
Preserve metadata, IDs, and reuse rules.
Validate the resulting source and record its version.
Fit topics into existing guides and release them.
A documentation professional decides placement and approves publication; the proposed map is not automatic authority.
This framework provides a practical baseline shaped by experience. Every organization operates under distinct technical and operational realities that require tailored design and governance. While you can adapt these measures independently, we frequently partner with teams to customize governance, integrations, and rollout. Performance outcomes will naturally vary.
Maintain source rubrics, topic models, templates, and source rules. Generated topics must meet the same structure and reuse requirements as existing content.
Use approved terms and curated classification values for edition, role, release, and feature. Rule-based checks enforce checkable terms and style rules.
Check source-rubric failures, certification records, rule results, metadata, builds, and the reader path through the published collection. Re-test feature questions after indexing.
Incomplete sources stop generation. Technical rejection returns to the source owner; final QA can return the collection for revision. Do not publish a structurally valid set while substantive questions remain.
We can guide your team, work alongside it, or deliver the work for you. Combine these approaches as your needs and capacity change.
Build capability
We guide your people through the work, building capability that stays with your team.
Add specialist backup
Your team owns the work. We provide experienced backup and specialist help where you need it.
Delegate delivery
We handle work that is one-time, specialized, or outside your core business, without adding an ongoing burden to your team.
Build your team's skills with standard and custom courses.
Connect source evidence, review, and publishing before scaling documentation generation.
Intuitive Stack can help define source rubrics, content models, and review gates for a complete new-documentation workflow with your product and docs teams.