Why iiRDS? What’s in it for you? On the schedule as: How a Small Company Uses DITA & iiRDS
If you like DITA, you’ll like iiRDS
If you like DITA, you’ll like iiRDS
Presented by
Lief Erickson — Intuitive Stack
Markus Wiedenmaier — C-REX
April 8, 2025
Lief Erickson
Content strategist helping organizations stuck in outdated paradigms.
Markus Wiedenmaier
Technologist and founding member of iiRDS Consortium.
www.menti.com
Code: 3362 4048
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Most support calls are requests for information, not technical issues. |
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Incomplete, inconsistent info leads to a lack of trust. |
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PDFs are static, hard to search, and impossible to personalize. |
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Lack of insight into how topics are related, what has value. |
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You need consistency and interoperability between systems. |
intelligent information
Request and Delivery Standard
iiRDS is like a shared language or classification system that aligns how user assistance content is described across tools and organizations.
DITA & iiRDS
More similar than you realize

<concept>
<reference>
<task>
<troubleshooting>

iirds:Concept
iirds:Reference
iirds:Task
iirds:Troubleshooting
@audience
@product
@platform
iirds:Role
iirds:ProductVariant
iirds:ProductFeature
iiRDS is generated from structured content
iiRDS acts as a standard container for intelligent information
iiRDS is consumed to provide contextual content to users
for authors
for readers (desktop)
for readers (mobile)
for business
In the Real World
Can you explain the basics of iiRDS to a colleague?
Eliot Kimber generated an AI song during the presentation based on the presentation. Here it is for your “enjoyment.”
intuitivestack.io/presentations/2025/convex
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